Explore Courses

What is MADAD Portal and how can Indian students in Canada use it?

Updated on 05 January, 2024

Bulbul Sharma

Bulbul Sharma

Manager- Content @upGrad

Madad Portal


Amid the ongoing standoff between India and Canada, the Indian Government has issued a travel advisory to its citizens in Canada, urging them to exercise utmost caution. The Indians in Canada are advised to register themselves with the High Commission of India or Consulates in Toronto and Vancouver through the official websites. The students also have been asked to register themselves with the MADAD App or Portal, as part of the official advisory. 

The advisory has been released due to the deteriorating security situation in the country after a series of anti Indian incidents, and threats being issued to Indians by a few extremist groups. 


MADAD Portal: What is it

The MADAD portal, or Consular Services Management System, is a web-based platform launched by the Ministry of External Affairs (MEA) of India to provide consular services to Indian nationals and students abroad. It can be used to register grievances, track their status, and get updates from the Indian government. 

The MADAD portal is especially useful for Indian students in Canada, as it can help them with a variety of issues, including:

  • Visa and immigration problems
  • Academic difficulties
  • Financial issues
  • Medical emergencies
  • Safety and security concerns
Link to MADAD portal 
Download MADAD App

How to Use the MADAD Portal

To use the MADAD portal, Indian students in Canada can follow these steps:

  1. Go to the MADAD portal website: https://madad.gov.in/
  2. Click on "Register as MADAD user"
  3. Create an account by filling in the required details
  4. Once your account is created, login and click on "Registration of Indian Students Abroad"
  5. Enter your personal and academic details
  6. Click on "Submit"

Once you have registered, you can log in to the MADAD portal at any time to raise a grievance or track the status of an existing grievance.

How to Raise a Grievance on the MADAD Portal

To raise a grievance on the MADAD portal, follow these steps:

  1. Log in to your account
  2. Click on "Grievant Registration (For Grievance)"
  3. Select the type of grievance you are facing
  4. Enter the relevant details, such as the date and time of the incident, the names of any witnesses, and any other supporting documents
  5. Click on "Submit"

Once you have submitted your grievance, you will receive a confirmation email. You can then track the status of your grievance by logging in to the MADAD portal and clicking on "Track Grievance Status".

Tips for Using the MADAD Portal

Here are some tips for using the MADAD portal effectively:

  • Be as specific as possible when describing your grievance.
  • Provide any supporting documents, such as police reports, medical certificates, or letters from your university.
  • Keep track of your grievance number so that you can easily refer to it when communicating with the MEA.
  • Check the status of your grievance regularly.


The MADAD portal is a valuable resource for Indian students in Canada. It can help them with a variety of issues, including visa and immigration problems, academic difficulties, financial problems, medical emergencies, and safety and security concerns.

If you are an Indian student in Canada and you are facing any issues, we encourage you to use the MADAD portal. It is a convenient and easy way to get help from the MEA.

At the same time, students are advised to keep calm and stay in touch with their parents. We are hoping and anticipating that the turmoil will subside over the next few days. Both the countries being responsible democracies, neither side will want the issue to escalate any further.

Bulbul Sharma

Manager- Content @upGrad

Bulbul is a self-driven professional and an expert writer & editor. She has been a part of the ed-tech industry for the past 2 years now and is motivated to provide study abroad aspirants with factually correct and relevant information. Her knack for impactful writing makes her blogs worth a read!

See More

Free Study Abroad Counselling


Refer Your Friend & Earn upto ₹15000

Help your friend upgrade to a Global Career and earn rewards together.